Blog
General

Solution: Disconnected Operator Accounts in Google Chrome Browser

Recently, a Google Chrome update which may cause some AliveChat browser users to disconnect after some time. This is related to Google Chrome putting inactive tabs to “sleep” in order to save system resources. If you are encountering this issue, here are some solutions: To keep using Google Chrome Browser: …

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General

January 2018 Updates

To start off 2018, we’d like to announce some exciting new developments here at WebsiteAlive. Mobile Chat App Update for iPhone and Android It’s finally here! We’ve partnered with Alive5, a new digital communications platform for SMS/Text Messaging, and integrated AliveChat into their new mobile app for iOS (Apple App …

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General

Mobile Chat App Update for iPhone and Android

It’s finally here! We’ve partnered with Alive5, a new digital communications platform for SMS/Text Messaging, and integrated AliveChat into their new mobile app for iOS (Apple App Store) and Android (Google Play). Read more about this new integration and how it works here. Accept Chats On The Go Works internationally …

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General

Mobile Chat Now Through SMS

Accepting chat requests on mobile phone has never been easier. No app to download – works on any phone with SMS and a mobile browser (US/Canada only). Log into Operator Console To set up, log into your Operator Console. Go to your Settings (top right), then click on ‘Mobile Access’. …

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Updates

Microsoft Dynamics Integration

  AliveChat Now Integrates with Microsoft Dynamics CRM! *Microsoft Dynamics CRM 365 only   Agents can now: – Search your Microsoft Dynamics CRM during a chat session to see if that person already exists. – Create a new Lead or Account from right within the Operator Console. The chat session …

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Press Releases

WebsiteAlive Clients Winning Streak Continues with the San Francisco Giants Sweeping the 2012 World Series

“You can’t have a successful team without fans. The Giants know the best way to connect with their online fans is with Alive Chat™,” commented Adam J. Stass, Partner and CEO of WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading Alive Chat™ and AliveDial™ …

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Alive Blog

WebsiteAlive and AliveChat Expand To Washington, DC with New Tysons Corner, Virginia Office

HOUSTON—July 25, 2012—To keep up with the demand for its award-winning, industry-leading AliveChat and AliveDial solutions, WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications, announced today another expansion with the opening of its Tysons Corner, Virginia satellite office. This new office, headed by industry veteran Paul Glancy, will …

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Press Releases

WebsiteAlive and AliveChat — The Fastest Way to Connect Businesses and Consumers on the Web and Mobile Platforms Launches New Website

HOUSTON—August 7, 2012— WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading AliveChat and AliveDial solutions are taking center stage in a new website that was launched today.

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Alive Blog

Online Retail Businesses are Booming Thanks to Live Chat

Live chat has become such an essential tool for online retail businesses as users find it more trustworthy due to the human contact aspect.  We are creatures of habit and we, as consumers, have grown impatient.  We want a quick fix whether it’s food we are after (fast food) or …

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Press Releases

WebsiteAlive Does It Again! Receives TopTenReviews 2012 Best Live Chat Support Software Award

Houston—August 22, 2012— WebsiteAlive®, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading AliveChat and AliveDial solutions was honored again today by TopTenReviews with the 2012 Bronze and Excellence Awards for Best Live Chat Support Software. Year after year, WebsiteAlive is recognized by TopTenReviews as the …

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