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Disconnected Operator Accounts in Google Chrome Browser

Recently, a Google Chrome update which may cause some AliveChat browser users to disconnect after some time. This is related to Google Chrome putting inactive tabs to “sleep” in order to save system resources. If you are encountering this issue, here are some solutions: Solution #1: Download our Desktop App …

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This Week’s Events

3/7/18 7:00 PM CST Update This week, we’ve encountered a few related service interruptions which has caused much inconvenience to our customers like you. The root cause was due to a node of our database (read replica) within our datacenter at Amazon, which started to produce issues on Monday, 2PM …

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