Operator Disconnects – Chrome Extension Solution

Solution – Staying Alive Chrome Extension (3rd Party) Using this extension, you can prevent certain tabs from being put into ‘sleep’. Create a new Rule with these settings: Rule Name: AliveChat Trigger URL:¬† Request Interval: 1 you can leave any other values empty, and Save.   Done! You should …


This Week’s Events

3/7/18 7:00 PM CST Update This week, we’ve encountered a few related service interruptions which has caused much inconvenience to our customers like you. The root cause was due to a node of our database (read replica) within our datacenter at Amazon, which started to produce issues on Monday, 2PM …