Alive Blog

Improve Marketing Efforts

  When you look at live chat and the features of live chat software, it is important to understand that even unconverted leads can still be used to boost marketing efforts. Customers’ contact information can be gathered through the chat feature. Customers may not be ready to buy now or …

Alive Blog

AliveMessage – Get Notified

Unavailable for a Live Chat or closed for business? WebsiteAlive will still work with Alive Message, allowing Visitors to leave you a message via the Live Chat interface.

Alive Blog

Simply Making the “Chat Now” Option More Noticeable Than an 800 Number Will Cause More Consumers to Naturally Move Toward Your Product

One thing the Internet didn’t do away with is the demand for customer service.  Some early e-retailing visionaries saw a huge opportunity,  a brave-new-Internet retail world where customers didn’t need to talk to retailers; that hasn’t happened. And, so, the challenge to online retailers has been how to fill customers’ …

Alive Blog

Online Retail Businesses are Booming Thanks to Live Chat

Live chat has become such an essential tool for online retail businesses as users find it more trustworthy due to the human contact aspect.  We are creatures of habit and we, as consumers, have grown impatient.  We want a quick fix whether it’s food we are after (fast food) or …

Alive Blog

WebsiteAlive and AliveChat Expand To Washington, DC with New Tysons Corner, Virginia Office

HOUSTON—July 25, 2012—To keep up with the demand for its award-winning, industry-leading AliveChat and AliveDial solutions, WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications, announced today another expansion with the opening of its Tysons Corner, Virginia satellite office. This new office, headed by industry veteran Paul Glancy, will …

Alive Blog

PACnet ’13

Bryan Apgar, Associate Vice President of Sales and Business Development at WebsiteAlive, a leader in Live Chat technology and online communications, chats with David Butler, CEO of Paciolan at PACnet ’13 which brings together hundreds of peers, organizations, and partners within the Paciolan community to inspire ideas, collaborate, and network …

Alive Blog

How Live Chat Software Can Improve Your Website Experience

When people visit your website, they may be looking for something specific. If they cannot find exactly what they are looking for quickly, most will click off of your website and move onto a competitor’s website. The fact is, live chat software can enhance your website in a number of …

Alive Blog

AliveTracker Update Summer 2017

We’d like to inform you about some updates to the AliveTracker code used on your web site. The AliveTracker code allows you to monitor Visitors as they navigate through your web site, and also send pop up invitations to chat. Most clients use Version 1 of the AliveTracker code, and …

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