Industry Guides

Speaking With the Natives: Using Live Chat to Humanize Online Sales for Every Generation

Just about everyone nowadays uses the internet, no matter what age they are. Look around next time you’re in a coffee shop or an airport: everyone is online, regardless of their demographic.

Articles

Turning Around Customer Complaints

No one likes customer complaints. Ultimately, though, every company has to face complaints head-on in order to stay in business.

Bitnami