AliveChat Now Integrates with Microsoft Dynamics CRM! *Microsoft Dynamics CRM 365 only Agents can now: – Search your Microsoft Dynamics CRM during a chat session to see if that person already exists. – Create a new Lead or Account from right within the Operator Console. The chat session …
2014 is here and we’ve started it off with an icy blast of some cool new feature updates! You spoke and we listened. This past month our team worked long hours despite all the holiday traffic, countless weather challenges, and many overstuffed family dinners to bring you a refreshed WebsiteAlive interface.
NOTE: All WebsiteAlive accounts will be AUTOMATICALLY UPGRADED before 12/31/2013. To test the interfaces, feel free to log into our Preview Demo Account. Also, we can provide you a fully-functional test account for your organization, just contact us at firstname.lastname@example.org.
We’ve released an update for Desktop for Windows. This entirely new version addresses many issues found in the previous versions of Windows Desktop, such as sounds and pop-ups not working properly.
On Monday this week, security researchers released details of a security vulnerability in the OpenSSL protocol which potentially allows an attacker to access information from a client or server’s memory (CVE-2014-0160: http://www.openssl.org/news/vulnerabilities.html). The vulnerability has been fixed in OpenSSL v1.0.1g.
We’ve been working hard over the last few months and have redesigned our reports from the ground up to bring you a much better way of getting the data that you need.
We’re streamlining our product offerings with new plans, new features, and new pricing. Today, on April 21st, 2015 we’ve launched our new web site, and re-branded and consolidated our AliveChat line of products (Lite, Pro, Pro+) into 2 versions – AliveChat and AliveChat Plus. This also marks the beginning of …