Updates

Update Payment Information

Here’s a quick overview of how to update your payment information for your AliveChat account.

Updates

AliveTracker Update Summer 2016

We’d like to inform you about some updates to the AliveTracker code used on your web site. The AliveTracker code allows you to monitor Visitors as they navigate through your web site, and also send pop up invitations to chat. Most clients use Version 1 of the AliveTracker code, and …

Alive Blog

AliveTracker Update Summer 2017

We’d like to inform you about some updates to the AliveTracker code used on your web site. The AliveTracker code allows you to monitor Visitors as they navigate through your web site, and also send pop up invitations to chat. Most clients use Version 1 of the AliveTracker code, and …

Updates

Salesforce Integration

AliveChat Now Integrates with Salesforce CRM! (Currently available for Salesforce Enterprise Editions only) Agents can now:

Updates

New Features Are Coming!

We’re excited to announce the launch of our new AliveChat Admin Dashboard the week of August 31!  The updated dashboard will give you a better look at chat traffic with snapshots of activity, right on your admin home page.

Updates

2-Way Business Class SMS/Text Messaging Now Available

Texting is the most widely-used and frequently used app on a smartphone, with 97% of Americans using it at least once a day. We’ve partnered with Alive5, a 2-way, business-class text messaging service. Now, you can not only accept chats from web chat visitors with AliveChat, but also communicate with …

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