Happy Holidays from WebsiteAlive

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WebsiteAlive and GDPR

What is the GDPR? On May 25th 2018, the General Data Protection Regulation (GDPR) will come into effect. The aim is to protect the personal data of all EU citizens. Whatever the location of your business, if you store Personally Identifiable Information (PII) of EU citizens, or if your marketing campaigns target …

General
Disconnected Operator Accounts in Google Chrome Browser

Recently, a Google Chrome update which may cause some AliveChat browser users to disconnect after some time. This is related to Google Chrome putting inactive tabs to “sleep” in order to save system resources. If you are encountering this issue, here are some solutions: Solution #1: Download our Desktop App …

General
This Week’s Events

3/7/18 7:00 PM CST Update This week, we’ve encountered a few related service interruptions which has caused much inconvenience to our customers like you. The root cause was due to a node of our database (read replica) within our datacenter at Amazon, which started to produce issues on Monday, 2PM …

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