Improve Marketing Efforts

Alive Blog


When you look at live chat and the features of live chat software, it is important to understand that even unconverted leads can still be used to boost marketing efforts. Customers’ contact information can be gathered through the chat feature. Customers may not be ready to buy now or you may not have exactly what they are looking for at the moment, but your company representative can collect their name and contact information so that you can continue to stay in touch with them.

No Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Alive Blog
WebsiteAlive and AliveChat Expand To Washington, DC with New Tysons Corner, Virginia Office

HOUSTON—July 25, 2012—To keep up with the demand for its award-winning, industry-leading AliveChat and AliveDial solutions, WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications, announced today another expansion with the opening of its Tysons Corner, Virginia satellite office. This new office, headed by industry veteran Paul Glancy, will …

Alive Blog
AliveMessage – Get Notified

Unavailable for a Live Chat or closed for business? WebsiteAlive will still work with Alive Message, allowing Visitors to leave you a message via the Live Chat interface.

Alive Blog
Simply Making the “Chat Now” Option More Noticeable Than an 800 Number Will Cause More Consumers to Naturally Move Toward Your Product

One thing the Internet didn’t do away with is the demand for customer service.  Some early e-retailing visionaries saw a huge opportunity,  a brave-new-Internet retail world where customers didn’t need to talk to retailers; that hasn’t happened. And, so, the challenge to online retailers has been how to fill customers’ …