Improve Marketing Efforts

Alive Blog

 

When you look at live chat and the features of live chat software, it is important to understand that even unconverted leads can still be used to boost marketing efforts. Customers’ contact information can be gathered through the chat feature. Customers may not be ready to buy now or you may not have exactly what they are looking for at the moment, but your company representative can collect their name and contact information so that you can continue to stay in touch with them.

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