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Service Status

Network Maintenance Notification

Sunday 1/10/16 12AM-1AM CDT (6AM-8AM UTC) WebsiteAlive will be conducting network maintenance on Sunday 1/10/16 12AM-1AM CDT (6AM-8AM UTC). We do anticipate temporary service interruptions during this maintenance window.

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Updates

AliveTracker Update Summer 2016

We’d like to inform you about some updates to the AliveTracker code used on your web site. The AliveTracker code allows you to monitor Visitors as they navigate through your web site, and also send pop up invitations to chat. Most clients use Version 1 of the AliveTracker code, and …

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Updates

Update Payment Information

Here’s a quick overview of how to update your payment information for your AliveChat account.

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Updates

AliveChat Update Solves Internet Explorer Issues and More

Chatting with your valued customers and capturing website leads just got a lot easier. Version 3 of AliveChat Desktop app for Windows and Mac is now available!

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Updates

New Features Are Coming!

We’re excited to announce the launch of our new AliveChat Admin Dashboard the week of August 31!  The updated dashboard will give you a better look at chat traffic with snapshots of activity, right on your admin home page.

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