HOUSTON—August 7, 2012— WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading AliveChat and AliveDial solutions are taking center stage in a new website that was launched today.
“Our new website, which was rebuilt from the ground up, simplifies our content for ease of use and ultimate accessibility. Sections are simplified and we have a new tour and a video introduction which showcases what we’re all about,” Adam J. Stass, Partner and CEO of WebsiteAlive explained. “WebsiteAlive is no longer just about Live Chat. We’re a complete communications company, connecting consumers to businesses the fastest way possible via the Internet and mobile platforms.”
In addition to content accessibility, new site features incorporate a revamped customer login for both Operators and Administrators and direct App access, including quick links for Alive Chat desktop applications and its new Google Chrome Extension. Also new to the site is Account Option Access Point where users can upgrade or downgrade their account, update payments, view invoices and alter subscriptions. New feature offerings such as Click-To-Call, Sitelock, TRUSTe and Secure Chat are also available.
AliveChat allows website visitors, email recipients, banner ad viewers or social media contacts to connect to company representatives and have their questions answered instantly by clicking on an AliveChat button or link embedded on a website, email, ad, Twitter account or Facebook fan page. AliveChat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use AliveChat. And, with AliveChat Mobile, which is included at no extra charge in all versions of AliveChat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
Compatible with both PCs and Mac, AliveChat is 100% customizable. Without any special programming knowledge, you can easily brand your AliveChat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience.