WebsiteAlive Connects with SiteLock to Keep Online Live Chat Secure
Houston—June 26, 2013—WebsiteAlive, a leader in Live Chat, Click-to-Call and online communications and its award-winning, industry-leading AliveChat and AliveDial solutions, is partnering with SiteLock, LLC, the global website protection company, to secure online Live Chat.
“In addition to meeting and greeting website visitors and answering questions in real-time, websites with Live Chat encourage visitors to take the next step toward a purchase decision,“ explained Adam J. Stass, Managing Partner and CEO of WebsiteAlive. “Although ready and eager to buy, these visitors might be hesitant to enter their personal and financial information. The direct integration of SiteLock online security tools into WebsiteAlive solutions prevents website visitors‘ information from being at risk.”
“SiteLock is very excited about our new partnership with WebsiteAlive, as it opens the doors for website security through an additional communication platform,” explains Neill Feather, President of SiteLock. “As online businesses become more sophisticated and take advantage of all of the tools to turn their websites into storefronts, it’s our goal to keep each area of their business protected – for the company and their visitors or customers.”
AliveChat allows website visitors, email recipients, banner ad viewers or social media contacts to connect to company representatives and have their questions answered instantly by clicking on an AliveChat button or link embedded on a website, email, ad, Twitter account or Facebook fan page. AliveChat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use AliveChat. And, with AliveChat Mobile, which is included at no extra charge in all versions of AliveChat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.
Compatible with both PCs and Mac, AliveChat is 100% customizable. Without any special programming knowledge, you can easily brand your AliveChat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience.
“We built our business on the principle that conducting conversations and transactions online should be simple, always available, and secure,” added Stass. “As we enhance our technology integration, we look for new and innovative ways to serve our customers. SiteLock shares our commitment to keeping online conversations and information private and secure, and they provide our customers with the peace of mind their customers’ are safe.”
To add WebsiteAlive’s AliveChat and Click-to-Call capabilities to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at firstname.lastname@example.org, chat with them here or visit them on the web at www.websitealive.com.